Know that with us you are protected and ready to access the highest quality of healthcare

Our Mission

Improving wellness and healthcare for you and your family through the most advanced and highest quality international health coverage.

Novus’s mission is sustained by four pillars which are fundamental to our day-to-day, our future and your future:

  • Right balance of benefits: We are dedicated to delivering high-value, meaningful products and services that resonate with members and partners. Bringing value to everything we have while delivering efficiency is at the heart of everything we do.
  • Customer Focused: We measure ourselves and our actions through the eyes of our members and partners. We focus on building strong relationships and deliver quality products and services.
  • Innovative solutions: Innovation is essential, as we search out new ways and continuously identify opportunities in advanced technology and networks in healthcare.
  • People: Our employees come to work each day focused on improving member satisfaction. They are essential to the success of the organization. We strive to build and retain a strong team by bringing excellence in healthcare.

Our Services

World-class services for case management and evacuations
Emergency pre-authorization 24/7
Wide-range network of medical providers that will provide direct billing to the Company, eliminating the need and worrisome for a client to pay up-front
Easy and user-friendly claims submission and reimbursement options. This submission makes claims reimbursement easy, simple and fast.
Portal accessibility anywhere you go. Access to ID Cards, medical benefits, and much more at a touch of your fingertip